Heathrow Travel Care

Vacancies

ross — Mon, 13 Feb 2012 17:09:11 +0000

There are currently no vacancies at Heathrow Travel Care – please continue to monitor our website for any vacancy updates.

Change of Service Manager at HTC

sandie — Thu, 04 Aug 2011 08:38:04 +0000

Sandie is moving on as of the 1st September and Ross Erlam will be taking over as Service manager. Kathryn Williams will be the Emergency Planner.

All change at the FCO

sandie — Fri, 24 Jun 2011 13:08:45 +0000

Our Social Work Advisor, Hana, who is seconded to the Consular Directorate of the Foreign and Commonwealth Office is nearing the end of her contract and is taking up an opportunity to study for a Masters degree in her native Canada.

Although we are sad to lose Hana, we are pleased to welcome John to this role. He brings a wealth of relevant experience and will build on the excellent work done by Hana (and previous Social Work Advisors)

We welcome a new volunteer

sandie — Fri, 24 Jun 2011 12:59:09 +0000

We have a new volunteer Social Work Assistant!

Her name is Nicola and she works for an airline at Heathrow. She enjoys meeting our service users and assisting them to resolve their challenges.

We’ve been filmed!

sandie — Tue, 11 Jan 2011 14:37:36 +0000

HTC have recently been involved in a film project with Grain Media to raise awareness of the issue of forced marriage. We will publish a link when the project is complete.

Honours for HTC Trustee

sandie — Tue, 11 Jan 2011 14:34:15 +0000

We are proud to let you know that Jim Hunter, one of the Trustees of HTC has been awarded an MBE in the 2011 Honours List for decades of dedicated service to the aviation industry.

Emergency Responders – date for your 2011 diary

sandie — Mon, 22 Nov 2010 11:27:40 +0000

We are planning an informal social event to add some cheer to deepest, darkest February 2011.

It will be held in Heathrow Travel-Care office on 10th February from 18:00.

We will send more details by email closer to the time.

Homeless Heathrow staff member housed!

sandie — Mon, 22 Nov 2010 11:07:15 +0000

One of our ‘airport staff clients’ who has had housing and other problems for several years has been assisted by our social workers to find a place to live and other support he needed

Welcome Emergency Responder

kevinb — Thu, 04 Nov 2010 15:04:59 +0000

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Volunteer as an Emergency Responder

sandie — Tue, 02 Nov 2010 12:32:41 +0000

Following an informal ‘interview’ to establish potential suitability for this role, you may be offered basic training.

The training will help you to decide whether this role is right for you at this time. It will also allow the Heathrow Travel-Care trainer to see you in a group setting and get to know you a little better.

Ongoing support will be available. Participation in this scheme can offer you a range of benefits including the satisfaction of being able to make a difference to people at a difficult time and contributing to the resilience of the local community.

As the work of a Emergency Responder at Heathrow can involve working in a restricted zone, rigorous security checks will be required of all participants, including a Criminal Records Bureau (CRB) disclosure. The application process will be explained to you.

Any application needs to be supported by your line manager, if you are in employment, so please ensure that you discuss your interest in the scheme with them. An emergency response may be required at any time, and if available, you may be deployed for up to 8 hours (and need recovery time the following day)

A Heathrow Travel-Care Emergency responder is someone who

Is a mature and self-aware person, who can stay calm under pressure
Has experience of people experiencing stress/distress
Demonstrates willingness and ability to apply their experience and personal skills to this work
Demonstrates an understanding of the impact of crisis/loss
Demonstrates respect and understanding of diversity issues
Shows sensitivity to others and an ability to support others as part of a team
Is usually able to travel to Heathrow within a hour of being called
Is able to give the required time and commitment

If you, or a colleague are interested in finding out more, please contact: heathrow_travel_care@baa.com